Remote Monitoring
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With busy lives pulling us in so many different directions, staying on top of your generator’s readiness is one of the last items on your to-do list, and that is OK. This is why one of our goals after your generator installation is to help educate you on generator readiness, to ensure your generator is always in proper operating status so it’s ready to serve your needs when the time comes.
As technology has evolved, remote generator monitoring has become one of the best options for always keeping both you and our technicians aware of your generator’s operating readiness. Our current line of the best home generators offers the following features specifically for the purpose of remote monitoring:
Cellular Monitoring
The cellular monitoring option utilizes the same cell tower system as our mobile phones. The signal is relayed through the cellular network to a host computer system which manages the communication and sends either an email and/or text message regarding the operation status of your generator.
Internet Monitoring
Internet monitoring option utilizes your own network to communicate the operating status of your generator. This feature provides links a Cat 5 shielded wire directly to your network router for communication. To effectively use this option, your router must stay powered all the time, which is why we strongly recommend a keeping your router plugged into an uninterruptible power supply (UPS). This option sends messages from your generator via email to keep you informed of its system status.
The weakness of internet monitoring is that storms that cause utility power outages often disrupt phone and internet service as well. Without the internet, there is no communication link.
The benefits of remote generator monitoring
- Notification of the status of your utility service.
- Notification that your generator is running.
- Proper operation of your generator system.
In other words, you will know the status of generator applications regardless of where you are. You will be notified whenever your generator runs through its routine exercise function to validate the status of your generator system, ensuring it is in a state of readiness. Since our service team also receives these same notifications in addition to having the ability to check your status remotely, we will be aware of any potential service issues before they become a performance issue.
The OnGensets team has the expertise to help you evaluate which generator system is best for you, and to ensure your generator is ready to manage power failure within seconds.
